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How to get your customer service issues resolved using social media.

6 Ways to Go Social and not Postal this Holiday

Latest, Social Media and Technology By December 3, 2016 Tags: , , , , No Comments

Something Wrong? Quit Bitching and Start Getting Results The holidays are officially on like Donkey Kong which means most of us will be whipping out our credit cards and either shopping from the comfort of our home (me!!) or braving the crazies at the shopping centers. I feel pretty certain that at some point over the next few weeks something…


A Note to My Kids on Social Media: I Was Here First

Social Media and Technology By September 23, 2015 Tags: , , , , 3 Comments

A post entitled, “A Note to Parents: How to be a “cool” parent on Facebook (as written by a kid on Facebook),” was brought to my attention a while ago and I loved it! Go ahead and read it… I’ll wait here for you… Oh good! You’re back. I loved this article because she hits the nail on the head. There…

watch out for these twitter fails

6 Twitter #Fails You May be Making

Social Media and Technology By November 11, 2014 Tags: , , , , 2 Comments

Did you know that of all the Twitter users in the universe, almost 100% of all tweets are from 40% of the users, and 40% of the users have never tweeted – at all?? Some people love, love Twitter, and others just don’t get it (I fall into the first group—it’s my favorite of them all) and quit before they ever…


Five Things You Need to Stop Doing on Twitter. Now.

Social Media and Technology By June 23, 2014 Tags: , , , 10 Comments

I love Twitter. I have met some of the greatest people I know thru Twitter and have even managed to meet quite a few in real life. In addition to professional connections, I have made many personal connections as well. I formed an “in real life” group called the BWTs (Broads Who Tweet) so that the online group of tech…


Losing a Friend on Twitter

Teens By November 9, 2012 Tags: , , , , 16 Comments

I’m in a little bit of shock right now. I just found out that one of my favorite Twitter friends, Vickie (aka @Gammasworld and @Data_Diva) passed away. Six months ago. How did I miss this? We didn’t swap tweets every day but pretty frequently – especially when one of our favorite shows was on. We would tweet-ument our opinions on…


Things I Love – Day 4: Twitter

Social Media and Technology By February 16, 2012 Tags: , , , , , , No Comments

In honor of Valentine’s Day being this week, I thought I’d spend some time talking about things I love. It might be a person one day, a thing the next, a place another day. I hope you spend some time this week thinking about the ones that mean the most to you. It doesn’t have to be your partner –…


Why I Love Twitter and Some of the Great Tweeps I’ve Met

Lifestyle, Social Media and Technology By October 15, 2010 Tags: , , , 2 Comments

People are often amazed at how much I love Twitter. Maybe it's my ADD, maybe it's our society, but I love the quick bursts of information. Yes, I often miss some things because of the rapid fire atmosphere,  but once you get in a groove (and create lists and use a 3rd party app like Hootsuite) it is the greatest…